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Service 03 / Business Automation

Stop doing manual work.

Your site brings people in. This is what happens next. Every lead captured, every follow up sent, every appointment booked, without anyone remembering to do it.

What is involved

Everything inside AI CRM and Business Automation.

Automate lead handling, follow up, scheduling and customer communication. Works on top of whatever website you already run.

CRM and lead pipeline

One place where every enquiry lands, with stages that match how you actually sell. No more leads living in a phone, an inbox and a notepad at the same time.

Instant lead notifications

A form fill or a call turns into a notification on your phone in seconds. Speed to first reply is usually the single biggest lever on close rate.

Missed call text back

You are on a job and cannot pick up. The system texts them back straight away so the lead does not simply call your competitor next.

Automated follow up sequences

Multi step email and text follow up that keeps going until someone replies or books. Quotes get chased without you feeling like you are chasing.

Appointment booking and reminders

Customers book into your real calendar. Confirmations and reminders go out on their own, which is the cheapest way there is to cut no shows.

Review requests on autopilot

After a job closes, a review request goes out at the right moment. Reviews are local search fuel and most businesses only ever ask when they remember.

AI agents that qualify and book

An AI agent handles the opening conversation over text, asks your qualifying questions and books the ones that fit. You spend your time on people who are ready.

Old lead reactivation

The dead spreadsheet is usually the cheapest pipeline you own. A structured reactivation campaign works through it and surfaces the people whose timing has changed.

The problem this solves

Money does not usually leak where owners think it does.

It is almost never the marketing. It is the five minutes between an enquiry arriving and somebody noticing it.
  • Missed calls that never get returned

  • Leads that wait hours for a reply

  • Estimates sent and never followed up

  • Happy customers who never leave a review

  • Old leads sitting dead in a spreadsheet

Worked examples

What automation actually looks like.

Six of the most common builds. None of them need you to learn a new tool, because the whole point is that they run without you.

Lead automation

  1. Website form
  2. CRM
  3. Instant notification
  4. Follow up

An enquiry lands, you know about it in seconds, and the follow up starts whether or not anyone remembers.

Appointment automation

  1. Customer books
  2. Confirmation
  3. Reminder
  4. Follow up

Bookings go straight into the real calendar, and reminders cut the no shows that quietly cost you a day a week.

Ecommerce automation

  1. Order
  2. Fulfilment
  3. Notification
  4. Review request

An order moves itself through fulfilment, keeps the customer informed, then asks for the review at the right moment.

Customer follow up

  1. Enquiry
  2. Automatic response
  3. Qualification
  4. Sales follow up

Nobody waits on hold for a human to notice them. The first reply is instant and the qualifying happens before you get involved.

Internal automation

  1. New lead
  2. Team notification
  3. Task created
  4. Tracked to close

Work gets assigned and tracked without a standup, a group chat or a sticky note on a monitor.

Marketing automation

  1. Customer action
  2. Segmentation
  3. Personalised campaign
  4. Reporting

People get messaged based on what they actually did, not blasted with the same email as everybody else.

Automation plans

Four levels, from stop missing calls to a full AI front desk.

Every plan includes the platform, the build, the management and the ongoing optimisation. Some integrations carry their own provider fees, and those are itemised before anything is built.

Automation 01

Elevate Lite

The easiest place to start

$750setup

+ $350 per month

The essentials, so no lead ever goes cold while you are on a job.

What is included

  • CRM setup and simple pipeline
  • Instant lead notifications
  • Missed call text back
  • Review requests on autopilot
  • Contact database and tagging
  • Email and chat support

Great for

Solo operators and small teams who mainly need to stop missing calls and leads.

Automation 02

Elevate Starter

Follow up and booking built in

$1,500setup

+ $750 per month

For businesses putting their first full automated system in place, with follow up and booking handled.

Everything in Lite, plus

  • Full lead pipeline
  • Basic automated follow up
  • Appointment reminders
  • Calendar integration
  • Basic reporting

Great for

Teams with steady lead flow that need follow up and scheduling handled for them.

Automation 04

Elevate AI

A full AI front desk

$5,000+setup

+ $3,000 per month

Voice, inbound calls and multi location scale, for teams that cannot answer fast enough.

Everything in Growth, plus

  • AI voice receptionist
  • Inbound AI calls
  • Outbound AI workflows where fitting
  • Advanced AI agents
  • Multiple locations and departments
  • Complex integrations
  • Custom dashboards and reporting
  • Priority support

Great for

High volume and multi location operations that need calls answered around the clock.

Not ready for a full system?

Single automation build

One workflow, built and handed over. A booking flow, a follow up sequence, a lead router, a quote request, an internal notification, whatever is costing you the most time right now. No monthly commitment.

$500+

one time build

Scope my automation

What you get

Included as standard.

  • CRM setup and lead pipeline
  • Instant lead notifications
  • Missed call text back
  • Automated follow up sequences
  • Appointment booking and reminders
  • Review requests on autopilot
  • AI agents that qualify and book
  • Custom workflows for your process

Questions

Business Automation, answered.

No. Automation runs alongside whatever you already have. WordPress, Squarespace, Wix, Webflow, Shopify or a site we built. If it can send a form submission or forward a call, it can be automated.